Difference between revisions of "ITT 2015/Network module 1/Assignment Day 14"

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(Troubleshooting skills)
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=== Network troubleshooting ===
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= Network troubleshooting =
  
 
== Troubleshooting techniques ==
 
== Troubleshooting techniques ==
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=Troubleshooting skills=
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== Troubleshooting skills ==
  
#Knowledge of all Technologies involved. (How does it work)
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# Knowledge of all Technologies involved. (How does it work)
#Knowledge of troubleshooting tools. (Pin, ipconfig, show ip route....)
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# Knowledge of troubleshooting tools. (Pin, ipconfig, show ip route....)
#Good at troubleshooting. (Locating and correcting the fault in a logical way)
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# Good at troubleshooting. (Locating and correcting the fault in a logical way)
 
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Revision as of 00:47, 30 November 2015

Network troubleshooting

Troubleshooting techniques

  • Always start with a simple check for the user-claimed error!
  • Make a plan / note for yourself:
    • Draw a simple block diagram of the situation or use a diagram
    • Write in short some lines of which technical facts you know about the error
    • Write in short some lines of which technical facts you should remember to check or measure ( brainstorm / idea-catalog )


Troubleshooting skills

  1. Knowledge of all Technologies involved. (How does it work)
  2. Knowledge of troubleshooting tools. (Pin, ipconfig, show ip route....)
  3. Good at troubleshooting. (Locating and correcting the fault in a logical way)


Troubleshooting exercises

Diagram for ITT1 network troubleshooting exercises:

Diagram for ITT1 fault finding

Troubleshooting challenge number 1: Jens has no Internet!
Troubleshooting challenge number 2: Ole has no access to Internet!
Troubleshooting challenge number 3:
Troubleshooting challenge number 4:
Troubleshooting challenge number 5:
Troubleshooting challenge number 6:
Troubleshooting challenge number 7:
Troubleshooting challenge number 8:
Troubleshooting challenge number 9:
Troubleshooting challenge number 10:

Extra tasks

Extra optional task: If you like the challenge of building networks in Cisco PacketTracer, try this Packet tracer activity!
Another optional task: Packet tracer activity 2