Difference between revisions of "ITT 2015/Network module 1/Assignment Day 14"

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(Troubleshooting exercises)
(Troubleshooting exercises)
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Troubleshooting challenge number 2: [http://mars.tekkom.dk/mediawiki/images/1/11/Fault2_Networkfaultfinding291115.pkt Ole has no access to Internet!]<br/>
 
Troubleshooting challenge number 2: [http://mars.tekkom.dk/mediawiki/images/1/11/Fault2_Networkfaultfinding291115.pkt Ole has no access to Internet!]<br/>
 
Troubleshooting challenge number 3: [http://mars.tekkom.dk/mediawiki/images/8/86/Fault3_Networkfaultfinding291115.pkt Viggo from IT staff has no access to SYSLOG service!]<br/>
 
Troubleshooting challenge number 3: [http://mars.tekkom.dk/mediawiki/images/8/86/Fault3_Networkfaultfinding291115.pkt Viggo from IT staff has no access to SYSLOG service!]<br/>
Troubleshooting challenge number 4: <br/>
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Troubleshooting challenge number 4: [http://mars.tekkom.dk/mediawiki/images/3/38/Fault4_Networkfaultfinding291115.pkt Louise can't reach www.itt2015.com!]<br/>
 
Troubleshooting challenge number 5: <br/>
 
Troubleshooting challenge number 5: <br/>
 
Troubleshooting challenge number 6: <br/>
 
Troubleshooting challenge number 6: <br/>

Revision as of 15:24, 30 November 2015

Network troubleshooting

Troubleshooting techniques

  • Always start with a simple check for the user-claimed error!
  • Make a plan / note for yourself:
    • Draw a simple block diagram of the situation or use a diagram
    • Write in short some lines of which technical facts you know about the error
    • Write in short some lines of which technical facts you should remember to check or measure ( brainstorm / idea-catalog )


Troubleshooting skills

  1. Knowledge of all Technologies involved. ( How does it work? )
  2. Knowledge of troubleshooting tools. ( Ping, ipconfig, show ip route .... )
  3. Good at troubleshooting. ( Locating and correcting the fault in a logical way )


Troubleshooting exercises

Diagram for ITT1 network troubleshooting exercises:

Diagram for ITT1 fault finding

Troubleshooting challenge number 1: Jens has no Internet!
Troubleshooting challenge number 2: Ole has no access to Internet!
Troubleshooting challenge number 3: Viggo from IT staff has no access to SYSLOG service!
Troubleshooting challenge number 4: Louise can't reach www.itt2015.com!
Troubleshooting challenge number 5:
Troubleshooting challenge number 6:
Troubleshooting challenge number 7:
Troubleshooting challenge number 8:
Troubleshooting challenge number 9:
Troubleshooting challenge number 10:

Extra tasks

Extra optional task: If you like the challenge of building networks in Cisco PacketTracer, try this Packet tracer activity!
Another optional task: Packet tracer activity 2