Difference between revisions of "ITT 2015/Network module 1/Assignment Day 14"
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Troubleshooting challenge number 5: [http://mars.tekkom.dk/mediawiki/images/4/43/Fault5_Networkfaultfinding291115.pkt Lars can't use FTP service!]<br/> | Troubleshooting challenge number 5: [http://mars.tekkom.dk/mediawiki/images/4/43/Fault5_Networkfaultfinding291115.pkt Lars can't use FTP service!]<br/> | ||
Troubleshooting challenge number 6: [http://mars.tekkom.dk/mediawiki/images/3/38/Fault6_Networkfaultfinding291115.pkt Jens has no Internet access - again!]<br/> | Troubleshooting challenge number 6: [http://mars.tekkom.dk/mediawiki/images/3/38/Fault6_Networkfaultfinding291115.pkt Jens has no Internet access - again!]<br/> | ||
| − | Troubleshooting challenge number 7: <br/> | + | Troubleshooting challenge number 7: [http://mars.tekkom.dk/mediawiki/images/f/f0/Fault7_Networkfaultfinding291115.pkt Ole can't reach www.itt2015.com!]<br/> |
Troubleshooting challenge number 8: <br/> | Troubleshooting challenge number 8: <br/> | ||
Troubleshooting challenge number 9: <br/> | Troubleshooting challenge number 9: <br/> | ||
Revision as of 19:32, 30 November 2015
Contents
Network troubleshooting
Troubleshooting techniques
- Always start with a simple check for the user-claimed error!
- Make a plan / note for yourself:
- Draw a simple block diagram of the situation or use an existing diagram / documentation
- Write in short some lines of which technical facts you know about the error
- Write in short some lines of which technical facts you should remember to check or measure ( brainstorm / idea-catalog )
Troubleshooting skills
- Knowledge of all Technologies involved. ( How does it work? )
- Knowledge of troubleshooting tools. ( Ping, ipconfig, show ip route .... )
- Good at troubleshooting. ( Locating and correcting the fault in a logical way )
Troubleshooting exercises
Diagram for ITT1 network troubleshooting exercises:
Troubleshooting challenge number 1: Jens has no Internet!
Troubleshooting challenge number 2: Ole has no access to Internet!
Troubleshooting challenge number 3: Viggo from IT staff has no access to SYSLOG service!
Troubleshooting challenge number 4: Louise can't reach www.itt2015.com!
Troubleshooting challenge number 5: Lars can't use FTP service!
Troubleshooting challenge number 6: Jens has no Internet access - again!
Troubleshooting challenge number 7: Ole can't reach www.itt2015.com!
Troubleshooting challenge number 8:
Troubleshooting challenge number 9:
Troubleshooting challenge number 10:
Extra tasks
Extra optional task: If you like the challenge of building networks in Cisco PacketTracer, try this Packet tracer activity!
Another optional task: Packet tracer activity 2