Difference between revisions of "Service manage I ITH1 oktober 2013"
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! Day !! Subject morning!! Subject afternoon | ! Day !! Subject morning!! Subject afternoon | ||
|- | |- | ||
| − | | Monday || Introduction to ITIL - Chapter 1 || Chapter 2 | + | | Monday || Introduction to ITIL - '''Chapter 1''' || '''Chapter 2''' |
| + | {| | ||
| + | |- | ||
| + | | Lecture A (Danish) 12:00 - 12:30 | ||
| + | |- | ||
| + | | Lecture B (Danish) 12:30 - 13:00 | ||
| + | |- | ||
| + | | Lecture C (English) 13:00 - 13:30 | ||
| + | |- | ||
| + | |} | ||
|- | |- | ||
| − | | Tuesday || Chapter 3 || English | + | | Tuesday || '''Chapter 3''' |
| + | {| | ||
| + | |- | ||
| + | | Lecture A (Danish) 08:30 - 09:00 | ||
| + | |- | ||
| + | | Lecture B (Danish) 09:00 - 09:30 | ||
| + | |- | ||
| + | | Lecture C (English) 10:00 - 10:30 | ||
| + | |- | ||
| + | |} | ||
| + | || English | ||
|- | |- | ||
| − | | Wednesday || Chapter 4 || Chapter 5 | + | | Wednesday || '''Chapter 4''' |
| + | {| | ||
| + | |- | ||
| + | | Lecture A (Danish) 08:30 - 09:00 | ||
| + | |- | ||
| + | | Lecture B (Danish) 09:00 - 09:30 | ||
| + | |- | ||
| + | | Lecture C (English) 10:00 - 10:30 | ||
| + | |- | ||
| + | |} | ||
| + | || '''Chapter 5''' | ||
| + | {| | ||
| + | |- | ||
| + | | Lecture A (Danish) 12:00 - 12:30 | ||
| + | |- | ||
| + | | Lecture B (Danish) 12:30 - 13:00 | ||
| + | |- | ||
| + | | Lecture C (English) 13:00 - 13:30 | ||
| + | |- | ||
| + | |} | ||
|- | |- | ||
| − | | Thursday || Chapter 6 || English | + | | Thursday || '''Chapter 6''' |
| + | {| | ||
| + | |- | ||
| + | | Lecture A (Danish) 08:30 - 09:00 | ||
| + | |- | ||
| + | | Lecture B (Danish) 09:00 - 09:30 | ||
| + | |- | ||
| + | | Lecture C (English) 10:00 - 10:30 | ||
| + | |- | ||
| + | |} | ||
| + | || English | ||
|- | |- | ||
| Friday || Multiple choice test || - | | Friday || Multiple choice test || - | ||
| Line 16: | Line 64: | ||
|} | |} | ||
=Materials= | =Materials= | ||
| + | *[[ITIL|ITIL on mars]] | ||
*[http://mars.tekkom.dk/data/service All materials] | *[http://mars.tekkom.dk/data/service All materials] | ||
*[http://mars.tekkom.dk/data/service/9780789742599_booklet.pdf Book] | *[http://mars.tekkom.dk/data/service/9780789742599_booklet.pdf Book] | ||
| + | *[http://quiz.mercantec.dk/quiz.php?u852q331v-984404118 ITIL Exam link] (Password: TESTPW) | ||
Latest revision as of 10:50, 29 November 2013
| Day | Subject morning | Subject afternoon | ||||||
|---|---|---|---|---|---|---|---|---|
| Monday | Introduction to ITIL - Chapter 1 | Chapter 2
| ||||||
| Tuesday | Chapter 3
|
English | ||||||
| Wednesday | Chapter 4
|
Chapter 5
| ||||||
| Thursday | Chapter 6
|
English | ||||||
| Friday | Multiple choice test | - |
Materials
- ITIL on mars
- All materials
- Book
- ITIL Exam link (Password: TESTPW)