Difference between revisions of "Adobe Connect"

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=Support=
 
=Support=
 
==Connection hang==
 
==Connection hang==
If you connect to a Adobe Connect Session and connection hang. (See screenshot right)
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|-[If you connect to a Adobe Connect Session and connection hang. (See screenshot right)
 
[[Image:Adobe_connect_1.png|right|200px|Connection hang]]
 
[[Image:Adobe_connect_1.png|right|200px|Connection hang]]
  
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If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall.
 
If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall.
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|-
 
[[Image:Adobe_connect_2.png|left|500px|Connection hang]]
 
[[Image:Adobe_connect_2.png|left|500px|Connection hang]]
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===Opening TCP port 1935 on Windows 7===
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Go to '''Start->Control Panel->System and Security->Windows Firewall''' and select '''Advanced configuration'''
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[[Image:Adobe_connect_3.png|left|500px|My computer uses danish language]]
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Revision as of 10:37, 14 January 2013

Support

Connection hang

Connection hang

Adobe connect use TCP port 80 and port 1935 to connect to the http://live.mercantec.dk server.

Test connnection: to test connection

If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall.

Connection hang

Opening TCP port 1935 on Windows 7

Go to Start->Control Panel->System and Security->Windows Firewall and select Advanced configuration

My computer uses danish language