Difference between revisions of "Adobe Connect"
From Teknologisk videncenter
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==Connection hang== | ==Connection hang== | ||
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− | |-[If you connect to a Adobe Connect Session and connection hang. (See screenshot right) | + | |- |
+ | | | ||
+ | [If you connect to a Adobe Connect Session and connection hang. (See screenshot right) | ||
[[Image:Adobe_connect_1.png|right|200px|Connection hang]] | [[Image:Adobe_connect_1.png|right|200px|Connection hang]] | ||
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If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall. | If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall. | ||
|- | |- | ||
− | [[Image:Adobe_connect_2.png|left|500px|Connection hang]] | + | | |
+ | [[Image:Adobe_connect_2.png|left|500px|Connection hang]] | ||
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+ | | | ||
===Opening TCP port 1935 on Windows 7=== | ===Opening TCP port 1935 on Windows 7=== | ||
Go to '''Start->Control Panel->System and Security->Windows Firewall''' and select '''Advanced configuration''' | Go to '''Start->Control Panel->System and Security->Windows Firewall''' and select '''Advanced configuration''' | ||
[[Image:Adobe_connect_3.png|left|500px|My computer uses danish language]] | [[Image:Adobe_connect_3.png|left|500px|My computer uses danish language]] | ||
+ | |||
+ | Select '''Outgoing Rules''' (Udgående regler in danish) and create a '''New rule''' (Ny regel in dansih). | ||
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|} | |} |
Revision as of 10:40, 14 January 2013
Support
Connection hang
[If you connect to a Adobe Connect Session and connection hang. (See screenshot right) Adobe connect use TCP port 80 and port 1935 to connect to the http://live.mercantec.dk server. Test connnection: to test connection If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall. |
Opening TCP port 1935 on Windows 7Go to Start->Control Panel->System and Security->Windows Firewall and select Advanced configuration Select Outgoing Rules (Udgående regler in danish) and create a New rule (Ny regel in dansih). |