Difference between revisions of "Adobe Connect"
From Teknologisk videncenter
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[If you connect to a Adobe Connect Session and connection hang. (See screenshot right) | [If you connect to a Adobe Connect Session and connection hang. (See screenshot right) | ||
− | [[Image:Adobe_connect_1.png|right|200px|Connection hang]] | + | [[Image:Adobe_connect_1.png|right|200px|thumb|Connection hang]] |
Adobe connect use TCP port 80 and port 1935 to connect to the http://live.mercantec.dk server. | Adobe connect use TCP port 80 and port 1935 to connect to the http://live.mercantec.dk server. | ||
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− | [[Image:Adobe_connect_2.png|left|500px|Connection hang]] | + | [[Image:Adobe_connect_2.png|left|500px|thumb|Connection hang]] |
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===Opening TCP port 1935 on Windows 7=== | ===Opening TCP port 1935 on Windows 7=== | ||
Go to '''Start->Control Panel->System and Security->Windows Firewall''' and select '''Advanced configuration''' | Go to '''Start->Control Panel->System and Security->Windows Firewall''' and select '''Advanced configuration''' | ||
− | [[Image:Adobe_connect_3.png|left|500px|My computer uses danish language]] | + | [[Image:Adobe_connect_3.png|left|500px|thumb|My computer uses danish language]] |
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− | [[Image:Adobe_connect_4.png|left|500px|Select Port and press '''Next''']] | + | [[Image:Adobe_connect_4.png|left|500px|thumb|Select Port and press '''Next''']] |
− | [[Image:Adobe_connect_5.png|left|500px|Select '''TCP''' and define the portnumber as '''1935''']] | + | [[Image:Adobe_connect_5.png|left|500px|thumb|Select '''TCP''' and define the portnumber as '''1935''']] |
− | [[Image:Adobe_connect_6.png|left|500px|Allow the connection]] | + | [[Image:Adobe_connect_6.png|left|500px|thumb|Allow the connection]] |
− | [[Image:Adobe_connect_7.png|left|500px|Select all network setups]] | + | [[Image:Adobe_connect_7.png|left|500px|thumb|Select all network setups]] |
− | [[Image:Adobe_connect_8.png|left|500px|name the rule. For example '''Adobe Connect''' and press '''OK''']] | + | [[Image:Adobe_connect_8.png|left|500px|thumb|name the rule. For example '''Adobe Connect''' and press '''OK''']] |
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[[Category:Adobe Connect]] | [[Category:Adobe Connect]] |
Revision as of 10:54, 14 January 2013
Support
Connection hang
[If you connect to a Adobe Connect Session and connection hang. (See screenshot right) Adobe connect use TCP port 80 and port 1935 to connect to the http://live.mercantec.dk server. Test connnection: to test connection If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall. |
Opening TCP port 1935 on Windows 7Go to Start->Control Panel->System and Security->Windows Firewall and select Advanced configuration |
Select Outgoing Rules (Udgående regler in danish) and create a New rule (Ny regel in dansih). |
Follow the instructions in the screenshots below - and try the test connection again after making the new firewall rule. |