Difference between revisions of "Service manage I ITH1 oktober 2013"

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*[[ITIL|ITIL on mars]]
 
*[http://mars.tekkom.dk/data/service All materials]
 
*[http://mars.tekkom.dk/data/service All materials]
 
*[http://mars.tekkom.dk/data/service/9780789742599_booklet.pdf Book]
 
*[http://mars.tekkom.dk/data/service/9780789742599_booklet.pdf Book]

Revision as of 07:59, 26 November 2013

ITIL
Day Subject morning Subject afternoon
Monday Introduction to ITIL - Chapter 1 Chapter 2
Lecture A (Danish) 12:00 - 12:30
Lecture B (Danish) 12:30 - 13:00
Lecture C (English) 13:00 - 13:30
Tuesday Chapter 3
Lecture A (Danish) 08:30 - 09:00
Lecture B (Danish) 09:00 - 09:30
Lecture C (English) 10:00 - 10:30
English
Wednesday Chapter 4
Lecture A (Danish) 08:30 - 09:00
Lecture B (Danish) 09:00 - 09:30
Lecture C (English) 10:00 - 10:30
Chapter 5
Lecture A (Danish) 12:00 - 12:30
Lecture B (Danish) 12:30 - 13:00
Lecture C (English) 13:00 - 13:30
Thursday Chapter 6
Lecture A (Danish) 08:30 - 09:00
Lecture B (Danish) 09:00 - 09:30
Lecture C (English) 10:00 - 10:30
English
Friday Multiple choice test -

Materials