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Support

Connection hang

If you connect to a Adobe Connect Session and connection hang. (See screenshot below)

Connection hang

Adobe connect use TCP port 80 and port 1935 to connect to the http://live.mercantec.dk server.

Test connnection: to test connection

If the connection fails like shown in the picture below, it might be because TCP port 1935 is closed in a firewall between your computer and the Internet or on your computers internal fireweall.

Connection hang

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