Service manage I ITH1 oktober 2013

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ITIL
Day Subject morning Subject afternoon
Monday Introduction to ITIL - Chapter 1 Chapter 2
Lecture A (Danish) 12:00 - 12:30
Lecture B (Danish) 12:30 - 13:00
Lecture C (English) 13:00 - 13:30
Tuesday Chapter 3
Lecture A (Danish) 08:30 - 09:00
Lecture B (Danish) 09:00 - 09:30
Lecture C (English) 10:00 - 10:30
English
Wednesday Chapter 4 Chapter 5
Thursday Chapter 6 English
Friday Multiple choice test -

Materials