Service Management II
From Teknologisk videncenter
Revision as of 06:45, 18 June 2018 by Heth (talk | contribs) (Heth moved page Service Management II april 2018 to Service Management II)
Bog: ITIL for dummies
Materiale
Tirsdag og onsdag læses: Kapitel 1 til 3 (Part I)
Opgave
Som inspiration til en SLA kan SLA Example måske anvendes.